quickprint information


& Conditions

quickprint information


& Conditions

Terms & Conditions

These terms and conditions control and protect your use of our website and our trading relationship with you. If you have any queries about them, please telephone us on 01392 271739.

These terms and conditions may change at any time and it is up to you to review them before placing an order with us. If you do not accept these terms and conditions, you should not place your order or use our website.


‘We/us/our/ours’ refers to QuickPrint trading as QuickPrint (South West) Limited, registered office Sweetbrier Lane, Heavitree, Exeter, Devon EX1 3AS. Company registration number 04385911. VAT number 568 8793 60.

‘You/yours’ refers to the person whose order for goods has been accepted by us.

‘Goods’ means the products that we have offered or agreed to supply to you in accordance with these conditions.

Use of this Website

This website is owned, controlled and licensed by us. Reproduction of part or all of the contents in any form is prohibited. We reserve the right to withdraw our website including any information contained therein, including any goods offered for sale, at any time.

If you access our website from outside the UK, you are responsible for compliance with local laws where they are applicable.

We will not be liable for any claims, damages and costs, including legal fees arising out of any misuse of this website by you or any user of your computer equipment whether authorised by you or not.

Unless your monitor has been colour calibrated to the latest Fiery software, the colours shown on your monitor may differ to the actual colours of the finished products due to technical reasons beyond our control.


The price you pay for goods is as shown on our website at the time of order and excludes VAT which will be added automatically at the checkout stage if applicable. Orders will only be accepted providing there is no major error in the prices or descriptions shown.

Postage and packaging (P&P) and courier charges will be confirmed before you finalise your order.

We reserve the right to review and make changes to the prices listed on our website at any time.


When placing an order, you agree that any and all information given is accurate and complete. All orders are subject to acceptance and product availability.

Any data you submit to our website will come under the terms as stated in our Privacy Policy for GDPR.

Production times are given in good faith. You acknowledge that we may have to vary timings due to production issues. We will contact you at the earliest opportunity to advise you of any variance in production timings.

All prices listed on the web site are correct at the time of entering. We reserve the right to change prices at any time.

You are agreeing that email contact can be used as a long distance means of communication.

If your order has not been accepted, you will receive an email from us detailing the reasons why.

You agree that all details you provide to us for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.

During the registration process you must choose a username and password. You are responsible for all actions taken under that username and password. You must only purchase from us under your own username and password. You must make every effort to keep your password safe and should not disclose it to anyone. If you think someone else might know it, you must change it. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password. If there are any changes to the details supplied by you it is your responsibility to inform us as soon as you are able.

You also agree that if you break these terms and conditions, or if any liabilities are incurred arising out of your use of our website, you will be responsible for the costs and expenses that we or our officers, directors, employees, agents and suppliers incur as a result of the breach including reasonable legal fees if applicable. You will remain liable if someone else uses your shopping account and/or personal information unless you can prove that such use was fraudulent.


You agree to us that you own the copyright of all artwork that you ask us to reproduce, or that you are licensed to use the said artwork, or that you have received the copyright holder’s permission to reproduce the artwork. You hereby indemnify us for all costs including our reasonable legal costs in relation to breach of copyright caused by you supplying artwork to us to which you do not own the copyright.

You agree to provide artwork of an appropriate quality for us to print from. You agree not to hold us liable for any problems caused by substandard artwork which you have supplied. You agree not to supply any artwork which is pornographic, libellous, defamatory, or could cause or incite racial or religious hatred and agree to indemnify us should we be sued for printing such material submitted by you.

You agree that any artwork or design created by QuickPrint will be stored on our secure server database. To supply you with your digital artwork files, it may be necessary for us to reformat our original print ready files to high-res PDF or JPG and there will be a charge if you require this service. If you require the original editable InDesign file (or other software), there will be a small charge for computer time to supply this.

You agree that any artwork or design created by QuickPrint for you or your company can be used by QuickPrint for our promotional marketing purposes.

Any preliminary work carried out, whether experimentally or otherwise, at your request will be chargeable to you.


Any corrections, including alterations in style instructed by you over and above the original agreed contract with us, and the cost of additional proofs necessitated by such corrections will be charged extra.

Proofs of all design and artwork, carried out by us on your behalf will be submitted to you for your approval and in that event no responsibility will be accepted for any errors in them not corrected by you at time of going to print.

Variations in Quality

Where a quotation has been given against copy/layout/design submitted and the final copy is more extensive in the amount of typesetting or more complicated in layout, we shall be entitled to revise the estimate accordingly after letting you know of any extra costs involved. If this delays a dated job, extra time will be added to the delivery date.

Delay / Suspended

Should work be suspended at your request, or delayed through any default of you for a period of 30+ days, we shall then be entitled to payment for work already carried out and materials specially ordered to carry out such work.

Variations in Quantity

Every endeavour will be made to deliver the correct quantity ordered but quotations are conditional upon margins of 10 per cent for overs or shortage.

Your Property

Your property and all materials supplied to us by, or on behalf of you, will be held, worked on, and carried out at your risk and returned to you where applicable with the finished job.

Distance Selling Regulations

Because our printed work is customised to your specification you are contractually bound to honour the contract once we have started work on your order. Work is likely to start shortly after you have placed your order, so you should not place the order unless you are sure you wish to proceed. Should you wish to cancel or amend your order after it has been placed then we may charge you for costs up until the moment you cancel. Refunds are made entirely at our discretion.


Any delivery period stated within which you will receive your order is approximate and given in good faith. Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.

Our delivery agents will make one attempt to deliver to the address that you have specified. Should the delivery be unsuccessful, e.g., if no one is available to sign for the delivery then the goods will be returned to the agent’s depot. You will be liable for any further delivery costs should you request our agents to re-deliver your goods.

If your delivery address is outside of the UK, you may have to pay import duties and taxes which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note customs policies vary widely from country to country, we recommend you contact your local customs office for further information. Please note that international deliveries may be subject to cross border inspections by customs authorities.


We accept most major credit and debit cards but reserve the right to amend or choose which cards we will accept for payment. All credit and debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.


All prices are quote in GB Pounds sterling and this is the only currency in which we can receive payment.


Title of goods will pass to you at the point we charge your payment card or when other payment methods are used and funds are credited to our account.


We confirm that in relation to any goods purchased from our website:

a. We have the right to sell the goods to you,

b. The goods will correspond with the description on the website and the goods will be of satisfactory quality.

We exclude all other express or implied terms and conditions, warranties, representations or endorsements with regards to any goods. We accept no liability for any indirect or consequential loss or damage, or for any loss of profit, revenue or business, whether direct or indirect, however caused or whether foreseeable or not, arising from your purchase of goods on our website.

Our total liability to you under any contract for the purchase of goods or otherwise under this agreement will be limited to the amount paid by you for any goods purchased.

We will not be responsible for any loss or damages incurred by unauthorised use of your payment card on the website. Nor are we responsible for notifying your card issuer or any law enforcement authority in these instances.
In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, we shall make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question provided that you return the goods to us and notify us of the problem in writing at the address stated in the confirmation email within 10 working days of delivery of the goods unless we inform you that return is not necessary. This provision does not affect your statutory rights.

We have taken measures to prevent Internet fraud and ensure you that any data collected from you is stored securely and safely, however, we cannot be held liable in the extremely unlikely event of a breach in our or our agent’s secure computer servers.
Nothing in the terms and conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

No additional terms and conditions requested by and communicated in any way by you will form part of the contract whether accepted or not by an employee of ours. No employee of ours can alter the terms and conditions of this contract whether they confirm this to you in any way or not.


No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.


Each provision of the terms and conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Governing Law

This agreement and any contract for the purchase of goods shall be construed in accordance with and governed by the laws of England and Wales


We give no warranties and make no representations, express or implied, as to the accuracy, quality, validity or completeness of any information contained in our website and accept no liability for any loss resulting directly or indirectly from the use of or reliance on any such information. We shall be under no obligation to notify any person of any error on our website. We shall not be liable to any person for any direct or indirect loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

These terms and conditions do not affect your legal rights.